Request Management System provides a secure privacy protective mechanism for achieving legal compliance without building costly in-house solutions that deplete internal resources and operating expenses.

Features/Benefits

• The most advanced cost-effective end-to-end compliance system
• Supports worldwide large scale secure request receipt and delivery
• Data retention maintained within a highly secure scalable infrastructure
• Real-time traffic acquisition for Lawful Interception requests
• Meets multiple jurisdictional government mandates
• Administration portal for full customization
• Requestor authentication and validation

Our Request Management System replaces inefficient, insecure paper-based processes with a completely customizable, ultra-secure solution for receiving legal requests, processing records production, provisioning lawful interception, retaining required data, requestor validation, redaction, analysis and reporting all in one solution allowing customers to focus on their core business.

The 2G/3G/4G/LTE/Broadband Lawful Interception System utilizes a unique approach for intercepting 2G/3G/4G/LTE/Broadband data while minimizing the burden on the network. Yaana’s system eliminates the need for expensive probes on data links within a provider’s network. Removing the use of probes ensures that the interception infrastructure only scales with the number and volume of intercepted targets rather than the size or expansion of the 2G/3G/4G/LTE/Broadband network. Additionally, the system only focuses on extracting the specific and relevant target data requested. Yaana’s Lawful Interception System leverages Software Defined Network concepts and cloud scalability, enabling analysis of 2G/3G/4G/LTE/Broadband data streams and Over The Top (OTT) applications data. Intercepted data flows can then be delivered to multiple Law Enforcement Agencies using various handover interfaces.

Features/Benefits

• End-to-end Lawful Interception & legal compliance system
• Real-time data acquisition for Lawful Interception requests
• Utilizes SDN concepts embedded in the 2G/3G/4G/LTE/Broadband network
• Isolates specifically targeted data without impacting performance
• Fully integrates with legacy networks or vendor systems
• Optionally offered as a fully managed service
• Competitive pricing structure available to fit any budget

The System leverages Software Defined Network concepts and cloud scalability, enabling analysis of 2G/3G/4G/LTE/Broadband data streams and Over The Top (OTT) applications data. Intercepted data flows can then be delivered to multiple Law Enforcement Agencies using various handover interfaces.

Yaana’s Network Orchestration System (NOS) is a virtualization framework for lawful intercept and network mass metadata collection for analytics, compliance, and security applications. NOS provides stateful awareness of users, targets and network configuration enabling the timely deployment of software agents to the relevant network element. The infrastructure agents register with NOS as they begin execution, which builds data acquisition overlay topology scalable from small network operators to country-wide networks involving hundreds or thousands of wired, wireless, and virtualized voice and data network operators.

For lawful intercept applications, LI requests are sent to NOS using an X1 interface which prompts the NOS components relevant to the target in all networks serving that target to configure the infrastructure agents for the intercept, mediation, and delivery. NOS uses an open interface that can be used by other control systems to configure data acquisition tasks for a variety of network events, triggers, and targets. The NOS environment also accommodates in-switch solutions and SDN/NFV environments.

In-Switch Interception Solution

Yaana’s capabilities extend to leveraging existing infrastructure equipment network acquisition capabilities. In cases where network elements have traffic acquisition capabilities, NOS agents utilize their provisioning interface to configure the element to deliver relevant traffic. The agents also receive the output from these elements and will normalize the information for analysis, mediation, and delivery by other NOS components or Yaana/third party analysis and/or compliance products.

Virtual Networks (SDN/NFV) Interception

Yaana’s Network Orchestration System (NOS) coupled with our containerized monitoring, acquisition, and mediation components provide a flexible capability set that can integrate into a variety of SDN/NFV environments seamlessly. NOS can be used stand-alone for an SDN/NFV smart network inspection overlay or in conjunction with SDN/NFM Management and Orchestration (MANO) and element management (EM) components. These virtualized components for configuration, acquisition, mediation, and delivery can be used as separate standalone components or as a complete end-to-end solution in SDN/NFV networks.

Key capabilities include

• End-to-end automated provisioning, management, mediation, delivery
• High-Security data bus architecture with encryption, authentication
• Modular, Scalable agent design allows snap-in, snap-out migration & operation
• Standard HI-1 interface for interoperability
• Integration for on-switch LI elements, Monitor Centers, Mediation systems
• Extensible integration to automate access/processing of new data types (Number Portability, CDRs, OSS/BSS platforms).

Yaana DataHub Platform is an API aggregation layer, which acts as a central location for all relevant APIs. DataHub abstracts different platform/protocols being used in individual backend systems i.e. SAP, Amdocs, TIBCO, CDR Store, etc. and provides a single unified component (served via secured RESTful APIs) to integrate with Yaana Request Management System (RMS) or any other client system that needs information from customer’s backend systems. This middleware API is designed to provide centralized APIs to serve information to various client systems including Yaana’s RMS solution.

Yaana Datahub Platform will provide customers with the following capabilities:

• End-to-end turnkey solution and uniform API interfaces that provide access to all data sources that customer serves through a secure connection
• Secure access and audit logging
• Quick and prompt response times
• Administrative UI to control, add and remove access for servers and agencies
• System monitoring capabilities
• Reliable uptime and redundancy built into the solution
• Concurrent data query handling capabilities
• Billing and account capabilities.

Yaana has been leading the industry in defining automation and electronic technical interfaces between government agencies and service providers for data retention, legal interception, analytics, and operational systems. Yaana’s approach to the Datahub platform has the following key benefits:

• Seamlessly integrate fragmented data sources regardless of its location, size or format
• Gain visibility, control, monitoring, and alerting across all data workflows through Yaana datahub
• Providing data security and access controls to prevent data from unauthorized access
• Robust governance, data protection, and management capabilities
• Compatible with existing infrastructure and tools as well as a variety of databases.

DeepProbe is a multi-use smart network product. DeepProbe incorporates intelligent deep packet inspection and application decoding scalable from rough-to-fine traffic visibility with configurable alerting on user-defined network events in real-time.

Features/Benefits

• High-performance architecture
• All-in-one drop-in smart network solution
• One appliance for visibility, security, compliance, analytics ensures networks are CALEA compliant
• Production of historical data (user information, voice, video, etc.)
• Fully integrates with legacy networks or vendor systems
• Variety of decoders for network services identification
• Multi-purpose equipment that lowers the capital expense

TunnelBox is a remote traffic access appliance that can be configured from a central location to deliver complete bidirectional IP traffic streams from a remote location to a central location for advanced diagnostics, customer support, regulatory compliance, and security applications.

Features/Benefits

• Fully integrates with legacy networks or vendor systems
• Variety of decoders for network services identification
• Multi-purpose equipment that lowers the capital expense

DeepProbe and TunnelBox provide advanced extraction of valuable network information that can be delivered to telecom analytics systems to identify security threats or fraudulent use while also providing lawful intercept compliance with real-time data extraction and retention capabilities that turn the sunk-cost of regulatory compliance into a smart-network profit center.

Complying with the Digital Millennium Copyright Act is very complex and becoming increasingly expensive for Service Providers. Section 512 of the 
DMCA contains “safe harbor” provisions that can shield Service Providers 
from liability for the copyright infringements of their subscribers and for
 the provision of links to copyright-infringing material from other Internet sources. 
DMCA notifications management takes intense training and due diligence to comply with. Accurately and efficiently notifying subscribers of copyright infringement is a critical priority with potential consequences including litigation and penalties for those that are non-compliant.

Yaana’s DMCA Infringement Management System offers customizable work-flows that securely receive and send notifications in seconds – saving the compliance team valuable processing time while ensuring compliance.

Features/Benefits

• Respond efficiently and securely to copyright infringement and takedown notifications from content owners
• Validate content owners and request authenticity quickly and cost-effectively
• Intuitive user interface for receiving and tracking infringement notices
• Customizable workflows and rules engine with configurable role and permission based visibility to adapt to each service provider’s unique requirements
• Subscriber IP address mapping with escalation workflows for easy management of repeat infringers
• Immediate ROI with team efficiency

The most important task for roaming professionals should be to improve margins by expanding and improving discount agreements as well as ensuring that prices and traffic distribution are continuously optimized. Yaana’s NeuString™ Wholesale Roaming solution allows Mobile Operators to do exactly that.

Features/Benefits

• Improve your roaming business model by optimizing revenue and minimizing cost
• Compete on analytics and adapt services efficiently
• Design, simulate, evaluate and forecast financial performance of agreements
• Perform financial impact analysis of events, values from TAP files, changes to market share and service usage behavior
• Create “What if” scenarios and test their impact on your roaming business
• Conduct financial impact analysis of changes to traffic steering policy and distribution changes for previous and future periods for optimal distribution
• Gain insight from standard and user-defined reports on all aspects of your roaming business

Yaana’s NeuString™ Wholesale Roaming solution helps identify problem areas and potential improvements and allows users to test the impact of such activities. Our solution offers a superior turnaround time for greater predictive customer insights into margins, usage, and returns.

Winning the loyalty of subscribers and increasing their usage can be a challenge. At the same time, these are essential to maximizing the average margin per user. Mobile Operators must develop a clear subscriber engagement strategy that leads to enhanced roaming usage and reduced churn. It is critical for operators to understand granular level details and receive in-depth information about every subscriber as well as the root cause of each behavioral pattern.

Features/Benefits

• Improve your roaming business model by optimizing revenue and profit margins
• Allows Mobile Operators to compete on analytics and adapt services efficiently
• Simulate impact of segmented tariff plans, offer a standard price for roaming and evaluate the impact of regulatory change
• Segment-based, advanced zoning, flexible pricing, time periods and automated retail price suggestions for creating different tariff plans
• Budgeting and forecasting with competitive tariff plan analysis
• Analysis based on service types, networks, data range, subscriber segmentation, time bands, premium numbers, B-numbers, IMSI level, currencies and more

Yaana’s NeuString™ Retail Roaming solution enables Mobile Operators to better understand every action of each outbound roaming subscriber and to tailor roaming subscriptions and price plans according to individual preferences.