Request Management System provides a secure privacy protective mechanism for achieving legal compliance without building costly in-house solutions that deplete internal resources and operating expenses.

Features/Benefits

• The most advanced cost-effective end-to-end compliance system
• Supports worldwide large scale secure request receipt and delivery
• Data retention maintained within a highly secure scalable infrastructure
• Real-time traffic acquisition for Lawful Interception requests
• Meets multiple jurisdictional government mandates
• Administration portal for full customization
• Requestor authentication and validation

Our Request Management System replaces inefficient, insecure paper-based processes with a completely customizable, ultra-secure solution for receiving legal requests, processing records production, provisioning lawful interception, retaining required data, requestor validation, redaction, analysis and reporting all in one solution allowing customers to focus on their core business.

Yaana’s Network Orchestration System (NOS) is a virtualization framework for lawful intercept and network mass metadata collection for analytics, compliance, and security applications. NOS provides stateful awareness of users, targets and network configuration enabling the timely deployment of software agents to the relevant network element. The infrastructure agents register with NOS as they begin execution, which builds data acquisition overlay topology scalable from small network operators to country-wide networks involving hundreds or thousands of wired, wireless, and virtualized voice and data network operators.

For lawful intercept applications, LI requests are sent to NOS using an X1 interface which prompts the NOS components relevant to the target in all networks serving that target to configure the infrastructure agents for the intercept, mediation, and delivery. NOS uses an open interface that can be used by other control systems to configure data acquisition tasks for a variety of network events, triggers, and targets. The NOS environment also accommodates in-switch solutions and SDN/NFV environments.

In-Switch Interception Solution

Yaana’s capabilities extend to leveraging existing infrastructure equipment network acquisition capabilities. In cases where network elements have traffic acquisition capabilities, NOS agents utilize their provisioning interface to configure the element to deliver relevant traffic. The agents also receive the output from these elements and will normalize the information for analysis, mediation, and delivery by other NOS components or Yaana/third party analysis and/or compliance products.

Virtual Networks (SDN/NFV) Interception

Yaana’s Network Orchestration System (NOS) coupled with our containerized monitoring, acquisition, and mediation components provide a flexible capability set that can integrate into a variety of SDN/NFV environments seamlessly. NOS can be used stand-alone for an SDN/NFV smart network inspection overlay or in conjunction with SDN/NFM Management and Orchestration (MANO) and element management (EM) components. These virtualized components for configuration, acquisition, mediation, and delivery can be used as separate standalone components or as a complete end-to-end solution in SDN/NFV networks.

Key capabilities include

• End-to-end automated provisioning, management, mediation, delivery
• High-Security data bus architecture with encryption, authentication
• Modular, Scalable agent design allows snap-in, snap-out migration & operation
• Standard HI-1 interface for interoperability
• Integration for on-switch LI elements, Monitor Centers, Mediation systems
• Extensible integration to automate access/processing of new data types (Number Portability, CDRs, OSS/BSS platforms).

DeepProbe is a multi-use smart network product. DeepProbe incorporates intelligent deep packet inspection and application decoding scalable from rough-to-fine traffic visibility with configurable alerting on user-defined network events in real-time.

Features/Benefits

• High-performance architecture
• All-in-one drop-in smart network solution
• One appliance for visibility, security, compliance, analytics ensures networks are CALEA compliant
• Production of historical data (user information, voice, video, etc.)
• Fully integrates with legacy networks or vendor systems
• Variety of decoders for network services identification
• Multi-purpose equipment that lowers the capital expense

TunnelBox is a remote traffic access appliance that can be configured from a central location to deliver complete bidirectional IP traffic streams from a remote location to a central location for advanced diagnostics, customer support, regulatory compliance, and security applications.

Features/Benefits

• Fully integrates with legacy networks or vendor systems
• Variety of decoders for network services identification
• Multi-purpose equipment that lowers the capital expense

DeepProbe and TunnelBox provide advanced extraction of valuable network information that can be delivered to telecom analytics systems to identify security threats or fraudulent use while also providing lawful intercept compliance with real-time data extraction and retention capabilities that turn the sunk-cost of regulatory compliance into a smart-network profit center.

Complying with the Digital Millennium Copyright Act is very complex and becoming increasingly expensive for Service Providers. Section 512 of the 
DMCA contains “safe harbor” provisions that can shield Service Providers 
from liability for the copyright infringements of their subscribers and for
 the provision of links to copyright-infringing material from other Internet sources. 
DMCA notifications management takes intense training and due diligence to comply with. Accurately and efficiently notifying subscribers of copyright infringement is a critical priority with potential consequences including litigation and penalties for those that are non-compliant.

Yaana’s DMCA Infringement Management System offers customizable work-flows that securely receive and send notifications in seconds – saving the compliance team valuable processing time while ensuring compliance.

Features/Benefits

• Respond efficiently and securely to copyright infringement and takedown notifications from content owners
• Validate content owners and request authenticity quickly and cost-effectively
• Intuitive user interface for receiving and tracking infringement notices
• Customizable workflows and rules engine with configurable role and permission based visibility to adapt to each service provider’s unique requirements
• Subscriber IP address mapping with escalation workflows for easy management of repeat infringers
• Immediate ROI with team efficiency

Winning the loyalty of subscribers and increasing their usage can be a challenge. At the same time, these are essential to maximizing the average margin per user. Mobile Operators must develop a clear subscriber engagement strategy that leads to enhanced roaming usage and reduced churn. It is critical for operators to understand granular level details and receive in-depth information about every subscriber as well as the root cause of each behavioral pattern.

Features/Benefits

• Improve your roaming business model by optimizing revenue and profit margins
• Allows Mobile Operators to compete on analytics and adapt services efficiently
• Simulate impact of segmented tariff plans, offer a standard price for roaming and evaluate the impact of regulatory change
• Segment-based, advanced zoning, flexible pricing, time periods and automated retail price suggestions for creating different tariff plans
• Budgeting and forecasting with competitive tariff plan analysis
• Analysis based on service types, networks, data range, subscriber segmentation, time bands, premium numbers, B-numbers, IMSI level, currencies and more

Yaana’s NeuString™ Retail Roaming solution enables Mobile Operators to better understand every action of each outbound roaming subscriber and to tailor roaming subscriptions and price plans according to individual preferences.